Which shipping company do you work with?
Your orders are shipped with Ups and Fedex.
When will my order be shipped?
Orders are shipped within 1 to 3 business days from the date the order is created.
The estimated delivery time for the European region is 5 to 7 days.
The estimated delivery time for Africa is 10 to 20 days.
Do I have to pay a delivery fee?
For purchases over $300, shipping is covered by Haniqa. For orders under $300, the shipping costs of the shipping company you choose are paid by our customers.
Can I get information about return procedures?
Returns are not available for overseas orders. Our overseas customers can get support by contacting our customer representative from our whatsapp line 0537 993 3000 for faulty defective products.